Performance Appraisal Report

VERTEX SOFT, INC.

 Principal  Services:  IT  Management  Consultants,  System / Database  Administration, Software  Design / Development  Consultants,  Testing   and  Implementation  /  Support services.  Web site  development  and  internet  development.  IT  focus  is  on  Unix,  NT platform  with database such  as oracle,  sybase, sql  server etc. Software  development platforms, languages - C, C++, internet - Html, Java, Unix  shells,  SQL,  Database  tools.      ERP - SAP - Functional  and  Technical  -  ABAP .  Oracle Financial,  customization and implementation.

Comprehensive Performance Ratings:

The comprehensive score below includes the total number of reviews received for this firm. NOTE: Some previous clients may not have provided ratings in all performance areas.

PoorGoodExcellent

Criteria                                                                                                              Average Rating

Overall Satisfaction
How satisfied the client was overall with the services they received                              4.2  

Proficiency
How proficient the client believes VERTEX SOFT, INC. was within the                       3.9          scope of the services delivered.

Responsiveness
How responsive VERTEX SOFT, INC. was in meeting the client's needs                   4.0           and desires.

Results
How close the results of the project came to the expectation set by                               4.1   VERTEX SOFT, INC..

Cost Performance
How well VERTEX SOFT, INC. did in meeting projected costs taking                         3.5          into account reasonable cost increases caused by unforeseen circumstances. 

Schedule Performance
How well VERTEX SOFT, INC. did in meeting projected schedules taking                3.6            into account reasonable extensions caused by unforeseen circumstances.

 
Client  Industry Project  Duration Start  Date Services  Delivered
Not available at this time 7   Months 06/1999 Consulting re: supply chain.
Service 1   Month 11/2000 Developed a web-based database for the purpose of collecting budget and expense data from multiple locations and consolidating it to a central location.
Legal 11   Months 01/1999 Manufacturing and fashion consulting.

 

These  scores are  randomly  displayed  and  do  not correspond to the Client  Profiles
section above.  The most recent scores include  the ratings from the  four most  recent
clients.

 

 

     Overall           Satisfaction:

 Cost: Schedule: Responsiveness: Proficiency: Results:
Client A 4.0 4.0 4.0 4.0 4.0 4.0
Client B 3.0 3.0 3.0 3.0 2.0 3.0
Client C 5.0 3.0 3.0 4.0 5.0 5.0
Client D 4.8 4.0 4.5 5.0 4.8 4.5

 

Comprehensive Performance Ratings:
 

Client A:

They understood the project that  they took  on,  and  one of  their  best  qualities  was
their  exceptional  communication  skills.  The  project   was  completed  successfully.

Client B:

They are a nice company to work with.

Client C:

They were a pretty reliable and responsible company.  I  would like to work with them
again.

Client D:

The   resources  they  provided  were  excellent.  They  are extremely  proficient  and professional.